Carpet Gallery Carpet One floor and home

Photos of Carpet Gallery Carpet One floor and home

Reviews

• lauren hwkins

  Jan, 15 2018
  ★ ☆ ☆ ☆ ☆
  I don't normally write reviews, but i don't want someone else to have to deal with what i did.
  
  This place is incredibly disorganized. I was told after purchasing flooring and tile that i would be contacted after the material arrives to schedule installation. When i asked how long it should take, i was told approx 2 weeks. Well, after 3 weeks i called for an update and the employee told me that they couldn't find my info and to call back later......uh, ok. SO, i called back the next day and no one answered the phone. I drive down to the store and ask for an update and the woman told me she didn't know and called her boss who called me the next day and told me my flooring would be in at the end of that week.
  INSTALLATION:
  -The contractors ran out of material twice.
  -My sliding glass door was shattered, the contractor came and got me and claimed that he had nothing to do with it. Awesome.
  -They forgot to install the tile in my pantry. When i contacted the store i was told that the job was complete. So i had to wait for someone the following week to show up and finish the job.
  - The contractors disposed of there trash in my recycling bin. So i had to clean that out and bag it up.
  - And it appears that one of the contractors cut themselves and bled in my closet bc their was blood left on the base boards and on the floor.

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